Scismic is supporting the growth of a life sciences software company. We are looking for a Field Application Scientist (FAS) to join and help mentor the growing Customer Solutions team as they roll out the revolutionary Science Platform to an expanding market.

 

· Collaborate with customers to translate their needs into system content and configuration, including but not limited to:

· Consult with customers to ensure best practice translation of their workflows

· Implementation of custom workflow configurations

· Implementation of bioinformatic pipelines using off-the-shelf tools (bwa, bowtie2, GATK, samtools/htslib, R and Python packages, etc.)

·  Work with customer IT to put systems into production in customer environments

· Troubleshoot issues customers may have

· Write consulting services statement of work documents

·  Write customer success case studies

·  Support sales and marketing in demonstrating software capabilities to potential customers (while answering technical questions, etc.)

· Contribute to company’s standard/core content library

· Translate customer needs into new core product software requirements

 

· Minimum of a Bachelors degree and 5+ years of work experience in the pharmaceutical, diagnostic, or biotechnology industries with progressively responsible experience

· Background in either computational or wet-lab sciences with a focus on regulated laboratory environments

· Excellent written and verbal communication skills

 

· Comfortable working from the linux command line, especially bash

· Experience with computational modeling of real-world processes

· Experience working with a LIMS or ELN platform